SHIPPING & HANDLING
RAPID DELIVERY
“Next Day Air” or other special delivery methods require payment in advance (credit card, check or money order received prior to shipping) or an open account status, no C.O.D’s.
West Coast orders of $100 or more will be shipped UPS 3 day select at UPS ground prices. This offer is for in stock items only. Three day delivery time does not include the day order is placed. This offer is not valid for C.O.D., motor freight, heavy and/or bulky item orders. UPS 3 day select service is only available for areas that have a four to six day delivery schedule (based on our Greensboro, NC location) within the continental United States. These orders must be placed by 2 p.m. EST, or they will ship the following business day.
OUTSIDE USA DUTIES AND TAXES
for international orders are to be paid by the customer. If refused, the customer will be responsible for any duties and/or freight paid by SherrillTree Inc., as well as any “abandoned merchandise” charges. Sales tax is applied to orders from NC, PA and TN.
THE FREIGHT CHART
on the order form is for the continental U.S., prepaid mail and fax-in orders only. This usually covers our shipping costs but is measured on an average basis. Freight charges are determined by weight, and rarely match the chart exactly. We reserve the option to reject a mail-in order’s freight rate as circumstances occur.
HEAVY WEIGHT ITEMS
(indicated by the anvil icon), such as cable, fertilizer, rope, etc. can send shipping costs soaring. Therefore, the freight chart does not apply to orders containing these items. Exact shipping cost cannot be determined until the weight is totaled and calculated against your shipping zone at the end of the day. International shipments are quoted on an individual basis, depending on destination, weight and dimensions.
OVERSIZED PACKAGES
Due to new UPS and FedEx regulations, the shipping charges for oversized packages (such as poles, elongated power tools, and log dollies) will significantly increase. If you have any questions about these changes and their effect on you, please ask our customer service representatives, available Mon-Fri from 8 a.m.-6 p.m..
